The sanctions issued by the CNIL

02 January 2025

The sanctions issued by the CNIL’s restricted committee since the entering into force of the GDPR.

Sanctions issued in 2024

Date Type of organization Main breaches/Theme subject Adopted decision
01/09/2024 WEBSITE PUBLISHER -  REVERSE LOOK-UP DIRECTORY (simplified procedure)

Failure to cooperate with the CNIL
Failure to respect the right of access
Failure to respect the right to object

Fine of €1,500

01/15/2024 LAWYER (simplified procedure) Failure to cooperate with the CNIL
Failure to respect the right of erasure
Fine of €5,000
01/22/2024 LAWYER (simplified procedure)

Failure to cooperate with the CNIL

Fine of €500

01/24/2024 PHARMACEUTICAL WHOLESALE BUSINESS (simplified procedure) Lack of data security
Failure to cooperate with the CNIL
Register of processing activities
Obligation for processors to offer sufficient guarantees, recruited after authorization by the controller
Fine of €20,000
01/25/2024 POLITICAL ASSOCIATION (simplified procedure)

Information of individuals and transparency (political canvassing)

Fine of €20,000
01/31/2024 PUBLISHER OF A WEBSITE OFFERING INDIVIDUALS THE OPPORTUNITY TO PUBLISH OR CONSULT REAL ESTATE ADS AND OTHER SERVICES

Lack of data security
Framework for relations between the controller and the processor
Information of individuals and transparency
Data retention periods

Fine of €100,000
01/31/2024 INDIVIDUAL (simplified procedure)

Failure to cooperate with the CNIL

Fine of €500
01/31/2024 DENTAL SURGEON  (simplified procedure) Lack of data security
Failure to respect the right of access (health data)
Fine of €5,000
01/31/2024 WEBSITE PUBLISHER - NEWS IN THE FIELD OF NEW TECHNOLOGIES  (simplified procedure) Lack of data security Fine of €20,000
01/31/2024 COMPANY ENGAGED IN THE MARKETING AND MANAGEMENT OF LOYALTY PROGRAMS AND CARDS (simplified procedure Obligation to process data lawfully
(commercial prospecting by phone)
Fine of €310,000
01/31/2024 BUSINESS SUPPORT COMPANY  (simplified procedure) Lack of data security Fine of €10,000
02/29/2024 SCIENTIFIC RESEARCH AND DEVELOPMENT COMPANY (simplified procedure) Obligation to process data lawfully Fine of €10,000
02/29/2024 DENTAL SURGEON  (simplified procedure) Failure to cooperate with the CNIL
Failure to respect the right of access (health data)
Fine of €4,000
04/04/2024 RETAIL SALE OF TELECOMMUNICATIONS EQUIPMENT

Consent of individuals (commercial prospecting by phone - Article L. 34-5 of the French Postal and Electronic Communications Code)
Lack of legal basis
Information of individuals and transparency (art. 14)

Fine of €525,000
04/04/2024 COMPANY ENGAGED IN COMMERCIAL PROSPECTING BY E-MAIL ON BEHALF OF ADVERTISERS No response to injunction Liquidation of the penalty payment of €25,000
04/25/2024 COMPANY OPERATING SHOE AND SPORTSWEAR STORES (simplified procedure) Information of individuals and consent (cookies)

Fine of €15,000

04/25/2024 ASSOCIATION PARTICIPATING IN THE ACTIVITIES OF POLITICAL ORGANIZATIONS (simplified procedure) Lack of legal basis Fine of €16,000 euros and injunction
04/25/2024 FRENCH LITERARY REVIEW (simplified procedure) Late compliance for erasure requests (injunction procedure) Liquidation of the penalty payment of €3,000
05/23/2024 NATIONAL PUBLIC ESTABLISHMENT (TEACHING) (simplified procedure) Data minimization
Information of individuals and consent
Fine of €6,000
05/23/2024 COMPANY ENGAGED IN OPTICAL RETAILING (simplified procedure) Late response to formal notice (injunction procedure) Liquidation of the penalty payment of €4,000
05/23/2024 COMPANY MANAGING A CALL PLATFORM FOR PROFESSIONAL SECRETARIAT (simplified procedure) Data minimization
Information of individuals and consent
Lack of data security
Fine of €15,000
05/23/2024 COMPANY MANAGING A CALL PLATFORM FOR PROFESSIONAL SECRETARIAT (simplified procedure) Data minimization
Information of individuals and consent
Lack of data security
Fine of €10,000
06/10/2024 BAKERY (simplified procedure) Information of individuals
Obligation to process data lawfully (CCTV)
Data minimization (CCTV)

Fine of €5,000

06/10/2024 COMPANY DISTRIBUTING JOURNALISTIC CONTENT  (simplified procedure)

Information of individuals and consent (cookies)

Fine of €3,000 and injunction
06/10/2024 GENERAL PRACTITIONER (simplified procedure) Failure to respect the right of access (medical records)
Lack of cooperation with the CNIL
Fine of €4,000 and injunction
06/27/2024 COMPANY SPECIALIZING IN PROPERTY MANAGEMENT AND COMMERCIAL OPERATIONS COMPANY BROADCASTING JOURNALISTIC CONTENT  (procédure simplifiée)

Information of individuals and consent (cookies)

Fine of €12,000
07/09/2024 FRENCH MINISTRY

Data retention
Obligation to process data lawfully

Call to order and injunction
07/22/2024 MUNICIPALITY Failure to respond to injunction and non-compliance Liquidation of the penalty payment of €6,900
07/25/2024 PRIVATE HIGHER EDUCATION ESTABLISHMENT (simplified procedure) Data minimization
Data retention
Lack of data security
Fine of €20,000
08/08/2024 ENERGY BROKERAGE COMPANY (simplified procedure)

Data minimization
Information of individuals and transparency (commercial prospection)
Recording of processing activities

Fine of €20,000 and injunction
08/20/2024 WEBSITE HOST (simplified procedure) Failure to respect the right to object
Lack of cooperation with the CNIL
Fine of €8,000
08/28/2024 COMPANY SPECIALIZING IN STATISTICAL STUDIES OF HEALTH DATA Authorization from the CNIL unrequested (health data wahehouse) Fine of €800,000
08/28/2024 COMPANY SPECIALIZING IN THE MANAGEMENT OF HEALTH DATA FLOWS Authorization from the CNIL unrequested (health data wahehouse) Fine of €200,000
08/29/2024 WEB PUBLISHER IN THE TRANSPORT SECTOR Obligation to perform a data protection impact assessment
Information of individuals and consent
Obligation to process data lawfully
Fine of €300,000
09/05/2024  CLOTHING RETAILING COMPANY (simplified procedure) Obligation to process data lawfully
Data minimization
Information of individuals and transparency (CCTV)
Lack of cooperation with the CNIL
Fine of €15,000
09/05/2024 FENCE MANUFACTURING AND INSTALLATION COMPANY (simplified procedure) Failure to respect the right to access
Lack of cooperation with the CNIL
Fine of €10,000
09/05/2024 PUBLICATION AND SALE OF MANAGEMENT SOFTWARES FOR PHYSICIANS  Failure to apply for a CNIL authorization (health data warehouse)
Obligation to process data lawfully
Fine of €800,000
09/12/2024 COMPANY OPERATING A CASINO AND A HOTEL (simplified procedure) Information of individuals (CCTV)
Failure to respect the right of access
Fine of €12,000
09/13/2024 MUNICIPALITY (simplified procedure)

Unlawful processing of data
Data retention period
Record of processing activities
Obligation to appoint a Privacy Officer
Lack of cooperation with the CNIL

Fine of €20,000
09/19/2024 ARMOURY SELLING ONLINE AND IN-STORE (simplified procedure) Data retention period
Information of individuals and transparency
Failure to respect the right of erasure
Lack of data security
Obligation to document a data breach
Fine of €20,000
09/26/2024 COMPANY OFFERING IT SYSTEMS AND SOFTWARE CONSULTANCY SERVICES, SOFTWARE PUBLISHING AND PRODUCTION   Lack of cooperation with the CNIL
Failure to respect the right of erasure
Fine of €15,000 and injunction
09/26/2024 TRAINING ORGANISATION FOR HEALTHCARE PROFESSIONALS 

Information of individuals and consent (cookies)
Failure to respect the right of erasure
Framework for relations between the controller and the processor
Lack of data security

Fine of €15,000 and injunction
09/26/2024 COMPANY OFFERING REMOTE DIVINATION SERVICES Consent of individuals (online commercial prospection)
Consent of individuals (special data category)
Data retention period
Minimisation of data
Fine of €250,000
09/26/2024 COMPANY ENGAGED IN THE DEVELOPMENT AND PROVISION OF IT AND DIGITAL SERVICES Consent of individuals (online commercial prospection)
Consent of individuals (special data category)
Data retention period
Fine of €150,000
09/26/2024 MARKETING COMPANY (simplified procedure) Failure to respond to the injunction and non-compliance (injunction procedure) Liquidation of penalty of €3,000
09/30/2024 ASSOCIATION FOR THE CREATION OF A PSYCHIATRIC HEALTH NETWORK  (simplified procedure) Lack of cooperation with the CNIL
Failure to respect the right of access
Fine of €3,000
10/10/2024 COMPANY MARKETING CRYPTOCURRENCY WALLETS  Lack of data security
Data retention period
Fine of €750,000
10/11/2024 ORTHOPHONIST (simplified procedure) Failure to respond to the injunction and non-compliance Liquidation of penalty of €4,000
10/17/2024 MINISTRY

Obligation to process accurate data
Information of individuals
Failure to respect the right of access
Failure to respect the right of rectification
Failure to respect the right of erasure

Call to order and injunction
10/17/2024 MINISTRY Obligation to process accurate data
Information of people
Failure to respect the right of access
Failure to respect the right of rectification
Failure to respect the right of erasure
Call to order and injunction
10/17/2024 COMPANY ENGAGED IN THE PROVISION OF SERVICES (MANAGEMENT OF TELEPHONE CALLS) (simplified procedure) Information of individuals (CCTV and phone recording)
Failure to respect the right to object
Lack of data security
Fine of €20,000
10/17/2024 DENTIST SURGEON (simplified procedure) Failure to respect the right of access (medical file)
Lack of cooperation with the CNIL
Fine of €3,000 and injunction
10/23/2024 ASSOCIATION PARTICIPATING IN THE ACTIVITIES OF POLITICAL ORGANISATIONS (simplified procedure) Failure to respond to an injunction and non-compliance (injunction procedure) Liquidation of penalty of €4,000
11/14/2024

TELECOMMUNICATIONS OPERATOR

Information of individuals (cookies)
Commercial prospecting (article L. 34-5 CPCE)

Fine of €50 million and injunction
11/26/2024

IT FACILITIES MANAGEMENT COMPANY (simplified procedure)

Failure to cooperate with the CNIL Fine of €15,000
11/26/2024

ASSOCIATION PROVIDING SOCIAL SERVICES WITHOUT ACCOMMODATION AND MANAGING MEDICAL, SOCIAL AND HEALTH ESTABLISHMENTS (simplified procedure)

Failure to respect the right of access
Failure to cooperate with the CNIL

Fine of €10,000
12/05/2024 COMPANY OFFERING PRIVATE SECURITY SERVICES (simplified procedure) Minimisation of data
Information of individuals and transparency
Register of processing activities
Fine of €20,000 and injunction
12/05/2024 COMPANY SPECIALISING IN THE DEVELOPMENT AND ORGANISATION OF ADVERTISING CAMPAIGNS (simplified procedure) Commercial prospecting (article L. 34-5 CPCE)
Data retention period
Information of individuals and transparency
Fine of €20,000
12/05/2024 COMPANY SELLING COSMETIC PRODUCTS (simplified procedure) Obligation to process data lawfully (CCTV)
Limitation of purpose (CCTV)
Minimisation of data (CCTV)
Information of individuals
Fine of €3,000
12/05/2024 CLINIC (simplified procedure) Failure to cooperate with the CNIL Fine of €15,000
12/05/2024 COMPANY DEVELOPING AND MARKETING A BROWSER EXTENSION (simplified procedure) Lack of legal basis
Data retention period
Information of individuals and transparency
Failure to respect the right of access
Fine of €240,000 and injunction
12/12/2024 COMMUNICATION AND AUDIOVISUAL PRODUCTION AGENCY (simplified procedure) Transparency and information (exercise of rights)
Failure to respect the right of access
Fine of €6,000
12/12/2024 RETAIL SALES COMPANY (simplified procedure) Failure to respect the right of access Fine of €18,000
12/12/2024 COMPANY CARRYING ON THE BUSINESS OF COMPARING DRIVING SCHOOLS (simplified procedure) Transparency and information (exercise of rights)
Failure to respect the right of access
Fine of €10,000
12/12/2024 TWO COMPANIES OPERATING AS PRESS AGENCIES (simplified procedure) Consent of individuals (cookies) Fine of €5,000 and Fine of €5,000
12/12/2024 CLOTHING RETAIL COMPANY (simplified procedure) Consent of individuals (cookies) Fine of €5,000
12/12/2024 CLOTHING RETAIL COMPANY (simplified procedure) Consent of individuals (cookies) Fine of €3,000
12/12/2024 CLOTHING RETAIL COMPANY (simplified procedure) Consent of individuals (cookies) Fine of €20,000
12/12/2024 CLOTHING RETAIL COMPANY (simplified procedure) Consent of individuals (cookies) Fine of €10,000
12/12/2024 SOFTWARE DEVELOPMENT TOOLS AND LANGUAGES COMPANY (simplified procedure) Consent of individuals (cookies) Fine of €20,000 and injunction
12/12/2024 COMPANY OPERATING INTERNET PORTALS (simplified procedure) Consent of individuals (cookies) Fine of €20,000 and injunction
12/19/2024 PUBLIC ADMINISTRATIVE ESTABLISHMENT (simplified procedure) Failure to respect the right of access
Failure to cooperate with the CNIL
Call to order
12/19/2024 CALL CENTER (simplified procedure) Obligation to process data lawfully and with transparency
Lack of data security
Failure to cooperate with the CNIL
Fine of €20,000
12/19/2024 COMPANY PROVIDING PRIVATE SECURITY, CLOSE PROTECTION, HOTESSARIAT AND LOGISTICS MANAGEMENT SERVICES (simplified procedure) Failure to cooperate with the CNIL Fine of €8,000
12/19/2024 STOMATOLOGIST (simplified procedure) Failure to respect the right of access (medical records)
Failure to cooperate with the CNIL
Fine of €5,000
12/19/2024 COMPANY PUBLISHING A DEMATERIALISED GAMES WEBSITE (simplified procedure) Failure to respect the right of access Fine of €15,000
12/19/2024 COMPANY RUNNING A GYM (simplified procedure) Failure to cooperate with the CNIL Fine of €3,000
12/19/2024 COMPANY SPECIALISING IN INTERNET PORTALS (simplified procedure) Failure to respect the right of opposition
Failure to cooperate with the CNIL
Fine of €5,000
12/19/2024 IT SYSTEMS AND SOFTWARE CONSULTANCY COMPANY (simplified procedure) Failure to respect the right of access Fine of €8,000
12/19/2024 COMPANY CARRYING ON ESTATE AGENCY BUSINESS Minimisation of data (CCTV)
Obligation to process data lawfully (CCTV)
Information of individuals
Lack of data security
Obligation to perform a data protection impact assessment
Fine of €40,000
12/19/2024 ACCESS TO HEALTHCARE (simplified procedure) Failure to cooperate with the CNIL Fine of €5,000
12/19/2024 REGIONAL SUPPORT GROUP FOR THE DEVELOPMENT OF E-HEALTH (simplified procedure) Obligations relating to data processing in health sector
Framework for relations between the controller and the processor
Fine of €20,000
12/19/2024 GENERAL PRACTITIONER (simplified procedure) No response to injunction Liquidation of the penalty payment of €2,000
12/26/2024 COMPANY OPERATING SUPERMARKETS (simplified procedure)

Minimisation of data
Register of processing activities

Obligation to carry out a data protection impact assessment
Fine of €18,000
12/31/2024 AMBULANCE TRANSPORT COMPANY (simplified procedure) Failure to cooperate with the CNIL Fine of €10,000
12/31/2024 INDIVIDUALS (simplified procedure) Failure to cooperate with the CNIL Fine of €5,000
12/31/2024 COMPANY MANAGING A CONVERSATIONAL ROBOT USING ARTIFICIAL INTELLIGENCE (simplified procedure) Failure to cooperate with the CNIL Fine of €5,000

Sanctions issued in 2023


Sanctions issued in 2022


Sanctions issued in 2021


Sanctions issued in 2020


Sanctions issued in 2019


Sanctions issued in 2018